This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you visit our website or interact with our services.
By accessing our site, you agree to the practices described in this policy. We are committed to safeguarding your data and ensuring full transparency in how it is handled.
This policy applies to all website visitors, customers, and users of our services.
We may collect personal and non-personal information to improve user experience and process inquiries effectively. This may include:
Personal information: Name, email address, phone number, company name, and any details submitted through contact forms or inquiries.
Technical information: IP address, browser type, device information, pages visited, and other analytical data.
Transactional details: Any information shared during order placement, sampling requests, quotations, or business communications.
We use the collected information to provide and improve our services, including:
• Responding to inquiries, quotations, and service requests.
• Processing orders, shipments, and customer support.
• Enhancing website performance and user experience.
• Sending updates, offers, or business communication when consent is provided.
• Preventing fraudulent activities and ensuring site security.
Our website may use cookies to enhance your browsing experience and analyze site traffic. Cookies help us understand which pages are most useful to visitors.
You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly without them.
We do not use cookies to collect personally identifiable information without your consent.
We do not sell, rent, or trade your personal information. However, we may share data with trusted third parties solely for operational purposes, such as:
• Shipping and logistics partners
• Payment processing services
• IT, hosting, and analytics providers
All third-party partners are required to protect your data and use it only for the services they provide on our behalf.
We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
While we strive for the highest level of protection, no digital transmission or storage system can be guaranteed 100% secure. Users share information at their own risk.
Access to personal data is restricted to authorized personnel only.
You have the right to:
• Request access to the personal data we hold about you.
• Request updates or corrections to your information.
• Request deletion of your data (subject to legal or contractual obligations).
• Opt-out of marketing communication at any time.
If you wish to exercise any of these rights, please contact us directly.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page and become effective immediately upon publication.
We encourage users to review this policy regularly to stay informed about how their information is handled.
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please feel free to contact us.
We are committed to addressing your queries promptly and transparently.
You can reach us through our official contact page or customer support email.